Full-service agreements, LTSAs and availability warranties, matched to OEM, independent and self-perform providers across Australia.
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A well-structured service agreement is the single biggest lever on the lifetime cost of a wind farm. The right contract turns unpredictable repair bills into a fixed annual fee, backs it with an availability guarantee, and aligns your provider's reward with your generation.
We match owners and asset managers to OEMs, independent service providers and specialist O&M firms, so you can benchmark full-scope, drivetrain-only and hybrid structures side by side before you commit.
Need advice?Tell us your platform, fleet size and warranty status. We match you to OEM, independent and self-perform providers who send proposals direct.
Your enquiry is sent to vetted service partners who may contact you directly. We never charge owners or asset managers.
Global Wind Organisation trained crews across the network.
Partners aligned with CEC codes of conduct.
Out-of-warranty support for major OEM platforms.
HV tickets, rope access (IRATA) and heavy-lift credentials.
Over a turbine's twenty-year life, the service agreement, not the turbine itself, decides whether the project hits its numbers.
When a fleet is new, the OEM warranty absorbs most of the risk. The real test comes later, when that warranty lapses and the owner must choose how the next ten or fifteen years of operations will be funded and guaranteed. A full-scope agreement that caps your exposure and guarantees uptime can be worth more than a lower sticker price that quietly excludes the costliest failures. The wording of the scope, not the headline fee, is where the value sits.
The broadest structure is the full-service agreement (FSA), often written as a long-term service agreement (LTSA). It bundles scheduled and unscheduled maintenance, consumables, spare parts, major component exchange, remote monitoring and an availability warranty into one predictable annual fee. For an owner who wants certainty and a single point of accountability, an FSA shifts the operational risk onto the provider in exchange for a premium.
The heart of any strong agreement is the availability warranty. The provider guarantees your turbines will be available to generate for an agreed percentage of the time, typically in the high nineties, and backs it with bonus and penalty (liquidated damages) terms. Beat the target and the provider earns a bonus; fall short and they pay you back. This is what aligns the provider's reward with your generation, so read the definitions of availability, the exclusions and the measurement method with care.
Three service models dominate the Australian market. OEM agreements, serviced by the turbine manufacturer, carry the strongest guarantees and the best access to proprietary parts and software, at the highest cost. Independent service providers (ISPs) deliver comparable scope at a lower price once a fleet is out of warranty, and are often more flexible on terms. Self-perform means building an in-house crew and buying parts and specialist drivetrain support as needed, which rewards larger fleets with scale. Our comparison of the OEM versus independent decision sets out the trade-offs in full.
Not every contract covers everything. A drivetrain-only agreement protects the gearbox, generator and main bearing, the highest-value components, while leaving blades, pitch systems and balance-of-plant to the owner or to separate arrangements. A full-scope agreement covers the whole turbine. Many owners carve out a middle path, taking an FSA on the drivetrain and self-performing the routine work. Whatever the split, confirm it against your parts strategy so nothing falls between two contracts.
End of warranty is the moment to act. Before the OEM term expires, baseline the condition of every turbine, ideally with a condition monitoring baseline and an inspection record, so you negotiate from fact rather than hope. Benchmark the OEM renewal against independent proposals and a self-perform costing, then design the model that fits your fleet. In practice most Australian owners land on a hybrid: an OEM or ISP agreement on the drivetrain, self-perform on routine maintenance, and call-off arrangements for major lifts. We help you source and compare all of it.
